# Fulfillbot Docs

> Help for store owners who use Fulfillbot: getting started, your wallet, sourcing and purchase orders, your products and stock, dropship orders, shipments of your stock and connecting Shopify and WooCommerce stores. Documentation for the Fulfillbot API: REST endpoints for your wallet, products, inventory, orders, purchase orders, shipments, sourcing requests and quotes, plus webhooks.

Every page is also available as Markdown: add `.md` to its URL (the home page is https://docs.rephut.com/index.md). Help is for store owners. Developers documents the API; its base URL is https://api.rephut.com/v1, and you send your key as `Authorization: Bearer pak_...`.

- [Fulfillbot Docs](https://docs.rephut.com/index.md): Help for store owners and documentation for developers who use the Fulfillbot API.

## Help

### Get started

- [Get started](https://docs.rephut.com/start.md): Create your account, verify your email and take your first steps.
- [Your account](https://docs.rephut.com/start/account.md): Sign in, reset or change your password, read your notifications and set your shipping preferences.

### Wallet

- [Your wallet](https://docs.rephut.com/wallet.md): Your balance, the money we hold for shipping, and your top-ups and wallet activity.
- [Top up your wallet](https://docs.rephut.com/wallet/top-up.md): Pay us, send your proof and follow the top-up until it's credited.
- [When you're charged](https://docs.rephut.com/wallet/charges.md): When purchase orders, shipping and handling are charged, what happens if a charge isn't paid, refunds and statements.

### Sourcing

- [How sourcing works](https://docs.rephut.com/sourcing.md): The ways to buy products through us, and how a purchase becomes stock in our warehouse.
- [Search and the cart](https://docs.rephut.com/sourcing/search.md): Find products by keyword or image, add them to your cart and order them as a purchase order.
- [Sourcing and reorder requests](https://docs.rephut.com/sourcing/requests.md): Ask us to source new products or to reorder products at your agreed prices, and follow or withdraw a request.
- [Quotes](https://docs.rephut.com/sourcing/quotes.md): Read a quote, accept or decline it, and what accepting does.
- [Purchase orders](https://docs.rephut.com/sourcing/purchase-orders.md): Purchase order statuses, paying, arrival and inspection at our warehouse, short deliveries and refunds.
- [Auto purchase](https://docs.rephut.com/sourcing/auto-purchase.md): Let us buy what your orders waiting for stock are missing: what it buys, when it runs, how it's paid and pausing.

### Products and stock

- [My products](https://docs.rephut.com/products.md): The products you can order: where they come from, prices, hiding and removing, and buying again.
- [SKU mapping](https://docs.rephut.com/products/sku-mapping.md): Map your SKUs to your products so orders and imported files find the right product.
- [Product decisions](https://docs.rephut.com/products/decisions.md): The items auto purchase holds for you, and what each choice does.
- [Inventory](https://docs.rephut.com/products/inventory.md): Your stock in our warehouse: in warehouse, reserved, available and incoming, and how stock arrives.

### Orders

- [Dropship orders](https://docs.rephut.com/orders.md): Where your orders come from and what each order status means.
- [Place an order](https://docs.rephut.com/orders/place.md): Create an order in the portal, or import orders from a Shopify orders file.
- [Fix an order](https://docs.rephut.com/orders/problems.md): Fix the problems that hold an order, edit or cancel it, and orders waiting for stock.
- [Shipping and tracking](https://docs.rephut.com/orders/shipping.md): From reserved stock to shipped, how the shipping option is chosen, and tracking numbers.

### Shipments

- [Ship your stock](https://docs.rephut.com/shipments.md): Send stock in bulk to your warehouse or to Amazon FBA: create a shipment, confirm the freight quote, pay and track it.
- [Shipping rates](https://docs.rephut.com/shipments/rates.md): Estimate dropship shipping on the Shipping rates page, and what changes the final charge.

### Stores

- [Connect your store](https://docs.rephut.com/stores.md): What connecting a Shopify or WooCommerce store does, and how the two platforms differ.
- [Install the Shopify app](https://docs.rephut.com/shopify/install.md): Install our Shopify app and link it to your portal account.
- [Connect WooCommerce](https://docs.rephut.com/woocommerce/connect.md): Connect a WooCommerce store with one click or with API keys, and keep its orders coming in.
- [Link your store products](https://docs.rephut.com/stores/products.md): Sync your store's products and link each one to a product we fulfil for you.
- [Store orders](https://docs.rephut.com/stores/orders.md): Which store orders come in, how to fix them, what happens when they change, and tracking.
- [Disconnect or uninstall](https://docs.rephut.com/shopify/uninstall.md): Disconnect a store in the portal or uninstall the Shopify app, and what happens to orders and data.
- [WooCommerce troubleshooting](https://docs.rephut.com/woocommerce/troubleshooting.md): What the portal's messages about a WooCommerce store mean and what to do.
- [Stores FAQ](https://docs.rephut.com/stores/faq.md): Short answers to common questions about connected stores.

### More

- [FAQ](https://docs.rephut.com/faq.md): Short answers to common questions about your account, wallet, sourcing, products, orders and shipments.

## Developers

### Get started

- [Fulfillbot API](https://docs.rephut.com/developers.md): What the API does, what you need to use it, and every endpoint at a glance.
- [Getting started](https://docs.rephut.com/developers/getting-started.md): Get API access, create a key in the portal and make your first request.
- [Authentication](https://docs.rephut.com/developers/authentication.md): Send your API key, choose permissions and understand why a key is refused.
- [Base URL and versioning](https://docs.rephut.com/developers/base-url.md): Where the API lives, how versions work and where to find the OpenAPI document.

### Core concepts

- [Responses and data formats](https://docs.rephut.com/developers/responses.md): The response envelope, request rules, money, times, status codes and request ids.
- [Errors](https://docs.rephut.com/developers/errors.md): Every error code with its HTTP status, and how to handle each kind of error.
- [Rate limits](https://docs.rephut.com/developers/rate-limits.md): Request limits per account, the RateLimit headers and how to back off.
- [Idempotency](https://docs.rephut.com/developers/idempotency.md): Retry write requests safely with the Idempotency-Key header.
- [Pagination](https://docs.rephut.com/developers/pagination.md): How list endpoints page their results and how to read every page.
- [Incremental sync](https://docs.rephut.com/developers/incremental-sync.md): Fetch only the orders that changed since your last sync.
- [Charges and your wallet](https://docs.rephut.com/developers/charges.md): When API actions hold or charge your wallet balance.

### API reference

- [Account](https://docs.rephut.com/developers/reference/account.md): Check which account and API key a request uses.
- [Wallet](https://docs.rephut.com/developers/reference/wallet.md): Your wallet balance, transactions and top-ups.
- [Products](https://docs.rephut.com/developers/reference/products.md): The products in My products, one item per variant.
- [Inventory](https://docs.rephut.com/developers/reference/inventory.md): Your stock in our warehouse: on hand, reserved, available and on the way.
- [SKU mappings](https://docs.rephut.com/developers/reference/sku-mappings.md): Map your SKUs to your products so orders match them automatically.
- [Orders](https://docs.rephut.com/developers/reference/orders.md): List, check, create, fix and cancel dropship orders.
- [Purchase orders](https://docs.rephut.com/developers/reference/purchase-orders.md): The purchase orders we place to buy goods for you.
- [Shipments](https://docs.rephut.com/developers/reference/shipments.md): Ship goods from your stock and confirm freight quotes.
- [Sourcing and reorder requests](https://docs.rephut.com/developers/reference/requests.md): Ask us to source new products or to restock products at your agreed prices.
- [Quotes](https://docs.rephut.com/developers/reference/quotes.md): The quotes we send you in reply to sourcing requests.

### Webhooks

- [Webhooks](https://docs.rephut.com/developers/webhooks.md): Get notified when your orders, shipments, purchase orders, quotes and top-ups change.
- [Webhook events](https://docs.rephut.com/developers/webhooks/events.md): Every event type, what triggers it and what its payload contains.
- [Verifying webhook signatures](https://docs.rephut.com/developers/webhooks/signatures.md): Check the X-Webhook-Signature header in Node.js and Python.
- [Webhook delivery and retries](https://docs.rephut.com/developers/webhooks/delivery.md): Timeouts, retries, automatic turn-off, test events, ordering and duplicates.

### Guides

- [Keep your orders in sync](https://docs.rephut.com/developers/guides/sync-orders.md): Combine webhooks with incremental polling to mirror your orders in your own system.
- [From order to delivery](https://docs.rephut.com/developers/guides/order-to-shipment.md): Map SKUs, check and create an order, fix problems and follow the order until it ships.
- [Handle webhooks reliably](https://docs.rephut.com/developers/guides/reliable-webhooks.md): Verify, acknowledge, de-duplicate and reconcile webhook events.

### More

- [Changelog](https://docs.rephut.com/developers/changelog.md): Changes to the API and these docs.
- [FAQ](https://docs.rephut.com/developers/faq.md): Answers to common questions about keys, limits, charges and webhooks.

## Optional

- [All pages in one file](https://docs.rephut.com/llms-full.txt): the whole documentation as one Markdown file
- [OpenAPI document](https://api.rephut.com/v1/openapi.json): machine-readable description of every endpoint and webhook