# Ship your stock

A shipment sends goods from your stock in bulk: to your own warehouse, store or customer (**Wholesale**), or to an Amazon fulfilment centre (**Amazon FBA**). To send single parcels to your customers, use dropship orders: see [Dropship orders](https://docs.rephut.com/orders).

Your shipments are under **Shipments**, including shipments our team prepares for you, once we send them to you.

## Create a shipment

1. On **Inventory**, tick the products to send and click **Create shipment**. (**New shipment** on the **Shipments** page takes you to **Inventory**.)
2. Set the quantity of each product. It starts at everything available. A shipment can have up to 200 products.
3. Choose **Wholesale** and enter the recipient and address, or **Amazon FBA** and enter the FBA warehouse code and, if you have it, the FBA Shipment ID.
4. Choose the country. The shipping options that can take the goods are listed with an estimated price and transit time, with **Cheapest** and **Fastest** marked. Choose one, or choose **Let our team choose** and tell us under **How should we ship it?** whether to send it by air, sea, express or truck. The estimates use the total weight of the products; the final freight depends on the packed boxes.
5. Add notes for us if you want, for example about labels, packing or a delivery window, and click **Submit shipment**.

"Submitting reserves this stock for the shipment. We'll pack it and send you the boxes and freight to confirm. You can cancel until then."

![The New shipment form with a product, an address in Australia and the shipping options](https://docs.rephut.com/images/new-shipment.png)

## Shipment statuses

| Status | What it means |
|---|---|
| **Preparing** | We're picking and packing the goods. You can still cancel. |
| **Awaiting your confirmation** | The boxes and charges are ready for you to check. |
| **Awaiting payment** | You confirmed, and the amount due is waiting for payment. |
| **Paid** | Paid in full. We'll ship it. |
| **Shipped** | On its way, with tracking numbers. |
| **Cancelled** | It won't be shipped. The stock it reserved is available again. |

## Confirm the freight quote

When the goods are packed and weighed, we send you the shipment to confirm, and you get a notification. Its page shows:

- **Boxes**: each box with its size, weight and contents, and the total and chargeable weight;
- **Charges**: the freight, and any fees such as customs declaration, customs clearance, duty prepayment or labeling;
- **Payment**: the total, what's paid and the amount due.

Under **Your decision**, click **Confirm shipment** if everything looks right. If something should change, write it under **Feedback** and click **Send feedback**: your account manager updates the shipment and sends it to you again. If we change a shipment after you confirmed it, we ask you to confirm it again.

Unless our team prices it by hand, the freight is worked out from the packed boxes: each box's actual weight, or its volumetric weight when that's more and the shipping option charges by size, at your rates for the shipping option.

## Pay for a shipment

After you confirm, the shipment is **Awaiting payment**, or **Paid** if there's nothing to pay. There's no pay button on the shipment: pay as shown under **How to pay**, or ask your account manager to take the payment from your wallet, where it shows as **Shipment payment**. Once the amount due is paid, the shipment is **Paid** and we ship it.

## Tracking

When the shipment leaves, it becomes **Shipped**, its details show the **Tracking numbers**, and you get a notification.

Your own system can create and follow shipments, and confirm freight quotes, through the API: see [Shipments](https://docs.rephut.com/developers/reference/shipments).

## Cancel a shipment

While a shipment you created is **Preparing**, you can cancel it at the bottom of its page with **Cancel shipment**; the stock is available again. Once we've sent you the freight quote, the portal says "This shipment can no longer be cancelled here because we've already sent you the freight quote. Please contact your account manager." In that case, contact your account manager.