# Connect your store

Connect your Shopify or WooCommerce store to Fulfillbot and you no longer export and import order files. Paid orders from your store come in by themselves, we send tracking numbers back to the store when we ship, and your store's products link to the products we fulfil for you.

![The Stores page in the portal with a WooCommerce store and a Shopify store connected](https://docs.rephut.com/images/stores-page.png)

## What a connection does

- Paid orders from your store appear under **Orders** in the portal, with your store's order number. See [Store orders](https://docs.rephut.com/stores/orders).
- When we ship an order, we send the carrier and tracking number back to your store.
- Your store's products and variants are listed in the portal, so you can link each one to one of your products in **My products** ([My products](https://docs.rephut.com/products)). Linked products match store orders automatically. See [Link your store products](https://docs.rephut.com/stores/products).
- When an order changes in your store (cancelled, new address, different items), we update the order in the portal or flag it for you.

Orders you create in the portal or import from a file work as before.

## Shopify or WooCommerce

| | Shopify | WooCommerce |
|---|---|---|
| How you connect | Install our Shopify app, Fulfillbot-Dropship & Branding, then link it to your portal account | Click **Connect WooCommerce** on the **Stores** page, then authorize in WooCommerce or enter API keys |
| Orders we import | Paid or Partially refunded, and Unfulfilled | Status Processing |
| New orders arrive | Straight away: real-time updates are always on | Straight away when real-time updates are on, otherwise when you click **Sync now** |
| Tracking in your store | A fulfilment with the carrier, tracking number and tracking link | Through the Shipment Tracking or Advanced Shipment Tracking plugin if you have one, otherwise as an order note your customer can see; the order is then marked Completed |
| Orders you ship yourself | Fulfil the whole order in Shopify: if we haven't started packing, we close the order; otherwise we flag it | WooCommerce doesn't tell us. See [Store orders](https://docs.rephut.com/stores/orders#orders-you-ship-yourself) |
| Reconnecting | Open the app in your Shopify admin | **Reconnect in WooCommerce** or **Save keys** on the store's card |
| Removing | Uninstall the app in Shopify, or **Disconnect** in the portal | **Disconnect** in the portal |

## One store, one account

A store can be connected to one portal account only. If you try to connect a store that is already connected to another account, the portal says "This store is already connected to another account." If it's your store, contact your account manager.

You can connect several stores to one account, Shopify and WooCommerce together.

## The store's card

Each connected store has a card on the **Stores** page with:

- its status: **Connected**, or **Reconnect needed** when the store stopped accepting our access;
- when it last synced, and when the last real-time update arrived;
- a **Products** block: how many store variants there are and how many aren't linked yet, with **Manage products** (it appears after the first product sync) and **Sync products**;
- **Sync now**, which fetches orders straight away, and **Disconnect**.

Above the cards, **Orders to review** lists store orders we held back because you already have an order with the same number. See [Store orders](https://docs.rephut.com/stores/orders#orders-to-review).

## Next steps

- [Install the Shopify app](https://docs.rephut.com/shopify/install)
- [Connect WooCommerce](https://docs.rephut.com/woocommerce/connect)
- [Link your store products](https://docs.rephut.com/stores/products)
- [Stores FAQ](https://docs.rephut.com/stores/faq)