# Your wallet

Most of what you pay us comes out of your wallet: purchase orders, shipping and handling for your dropship orders, and shipments of your stock. This page explains the figures and the two tables on the **Wallet** page. To add money, see [Top up your wallet](https://docs.rephut.com/wallet/top-up); for when each charge happens, see [When you're charged](https://docs.rephut.com/wallet/charges).

Wallet amounts are in US dollars.

## Your balance

The **Balance** card on the **Wallet** page, and the wallet card on **Home**, show:

| | What it is |
|---|---|
| **Available to spend** | "Balance plus credit limit, minus shipping set aside". This is what you can pay with right now. |
| **Wallet balance** | Your top-ups, minus everything we've charged, plus refunds. |
| **Credit limit** | How far below zero your balance may go. It's zero unless we've agreed a credit limit with you. A **Surcharge** can still take your balance below it. |
| **Held for shipping** | "Estimated shipping for orders we're packing": money set aside for your orders, see below. |

## Money held for shipping

The only money we hold is the shipping we set aside for dropship orders.

When we reserve stock for an order, we set aside its estimated shipping plus our handling fee. The order's page shows this as **Shipping set aside**: "We've set this aside from your wallet for the estimated shipping and handling of this order. When we weigh the parcel we take the actual charge and release the rest."

We release the amount set aside for an order when:

- we weigh the parcel and take the actual charge;
- the order is cancelled;
- we have to pack the order again;
- we release the order's stock because its shipping charge wasn't paid in time (see [When you're charged](https://docs.rephut.com/wallet/charges#unpaid-shipping-charges)).

While an order is **Awaiting payment**, its amount stays set aside.

We set the money aside even when your wallet can't cover it, so **Available to spend** can go below zero. **Wallet** and **Home** then show how much you're short of the shipping set aside. Top up at least that much so we can ship those orders without delay.

## Your top-ups

**Your top-ups** lists every top-up, newest first: the day you paid, the method, the amount you paid (for another currency, also its value in US dollars), the fee, the amount we credited, the status and your proof. Top-ups your account manager records for you are listed too.

| Status | What it means |
|---|---|
| **Pending confirmation** | We haven't checked the payment yet. Your balance doesn't change until we have. |
| **Credited** | We've added it to your balance. |
| **Not accepted** | We didn't accept it. The reason is shown under the status. |
| **Reversed** | We credited it and later took it back out. **Wallet activity** shows this as **Top-up void**. |

## Wallet activity

**Wallet activity** lists every change to your balance, newest first: the date, the type, the order, purchase order or shipment it belongs to (for a top-up, its payment method), the amount and your balance after it.

| Type | What it is |
|---|---|
| **Top-up** | A top-up we credited. |
| **Goods payment** | A purchase order paid from your wallet. |
| **Goods refund** | Money back for a purchase order. |
| **Shipping** and **Handling fee** | What we charge for a dropship order when we weigh the parcel. |
| **Surcharge** | Extra shipping after the carrier billed a higher weight than we charged. |
| **Shipping refund** and **Handling refund** | Money back for an order we cancelled after weighing it, or had to pack again. When we weigh a parcel again and its shipping costs less, the difference is a **Shipping refund** too. |
| **Shipment payment** and **Shipment refund** | Payments and refunds for shipments of your stock. |
| **Adjustment** | A correction by our team, with its reason. |
| **Top-up void**, **Refund reversal**, **Surcharge reversal** and **Shipment refund reversal** | An earlier entry taken back. |

Both tables show 50 rows a page. For a statement of any period, see [When you're charged](https://docs.rephut.com/wallet/charges#statements).
