Product decisions
Auto purchase never buys more than your orders need on its own, and never pays more than your limits allow. When it holds an item, the item waits for you on Needs your decision. Every page then shows a banner with how many items need your decision and a link to the page, and you get a notification.
What each item asks
Below the supplier's smallest quantity
Your orders need fewer pieces than the supplier sells at once. The card lists the options and how many of each your orders need. Its buy button buys the supplier's smallest quantity now; anything your orders don't need goes into your stock. Or click Dismiss.
The price went up
The card shows the old and the new price, or that the price is above your Max unit price (USD).
- Accept new price: we buy at the new price in the next run. If the new price is above your maximum unit price, that limit is removed.
- Turn off auto purchase: stop auto purchase for this product.
- Dismiss.
Out of stock or no longer sold
"This variant is out of stock or no longer sold." Click Find it in Search to look for the product elsewhere, Turn off auto purchase, or Dismiss.
We need to quote this item
"We need to quote this item." Ask us to source it opens a sourcing request filled in with the product (see Sourcing and reorder requests). Or click Dismiss.
Over your daily limit
"This order costs more than your daily limit" on its own, so it never fits in a run. Buy now buys it straight away: "Buying now ignores your daily limit." What you buy still counts towards the day's spending. Or click Dismiss.
Waiting to retry
Items under Waiting to retry need nothing from you: "We'll retry at the next run."
Buying from this page
The buy buttons open a dialog with what we'll buy and at what price. When you confirm, we create a purchase order and pay it from your wallet; if your wallet is short, it waits for payment (see Auto purchase). The dialog then shows the purchase order. If you already have enough stock by then, nothing is bought.
While auto purchase is paused, buying here says "Auto purchase is paused. Resume it in Settings first." If it's turned off for your account, buying says "Auto purchase is turned off for your account. Contact your account manager."
When your daily limit is zero, the buy buttons are off. If you set it to zero yourself, raise it in Settings; otherwise contact your account manager.
Dismiss
Dismiss hides an item without buying anything. It comes back if what your orders need changes.