Shipping rates

Shipping rates in the portal estimates what a dropship parcel costs to ship from our warehouse to your customer, at your rates. Prices are in US dollars. Bulk shipments of your stock are priced from their packed boxes instead: see Ship your stock.

Get an estimate

Under Estimate shipping, fill in:

• Destination country;
• Postcode (optional): for countries where the price depends on the postcode, it gives you an exact price;
• Weight (kg): the packed parcel's weight, up to 1,000 kg;
• Type of goods: General goods, Contains battery or Sensitive goods;
• the length, width and height of the packed parcel, if you want the estimate to include volumetric weight (each up to 1,000 cm).

Then click Get estimates.

Read the estimates

Estimates lists every shipping option that can take the parcel, with its price, transit time and Chargeable weight; Cheapest and Fastest mark two of them. "These prices are estimates. The final shipping charge is based on the packed weight and size of your parcel."

• Without a postcode, an option that prices by postcode shows a range: "Price varies by postcode. Enter a postcode for an exact price."
• With a postcode it doesn't cover, an option says "This postcode is not covered by this service."
• If no option fits, the page says "We don't have a shipping option for this destination, weight and type of goods. Please contact your account manager."

Use an option for your orders

In the For your orders column, an option's button saves it as your shipping preference for that country, and new dropship orders to that country use it. The option you've chosen is marked as your choice. You can change it any time in Settings: see Your account.

What changes the final charge

The estimate uses what you entered. The charge for an order is worked out when we weigh the packed parcel (see Shipping and tracking):

• Weight: we charge for the parcel's actual weight, or its volumetric weight (from its length, width and height) when the option charges by size and that's more.
• Minimum weight and rounding: some options charge a minimum weight, and weights are rounded up to the option's weight step.
• Fixed fee: some options add a fixed amount per parcel, which the estimate includes.
• Postcode: some options price by postcode zone, and some don't cover every postcode.
• Type of goods and size: an option only takes the types of goods and parcel sizes it accepts. If it can't take the parcel, we switch to one that can.
• Handling: each dropship order also has our handling fee, which isn't on this page.
• After shipping: if the carrier bills us for a higher weight, we charge the difference as a Surcharge.

For how and when each charge is taken, see When you're charged.